Ordering a Subscription
Conditions of Sale
All subscriptions must be prepaid unless payment terms have been negotiated and contractually specified.
Subscriptions begin on January 1 unless otherwise indicated. All content published prior to 1999 is considered backfile content. Prices and publication dates are subject to change without notice.
Placing an Order
To place a new order or to add journals to an existing institutional subscription, please speak with your sales representative or contact Customer Service at:
+1 800 344‐ 6902 (USA and Canada) or +1 516 576 2270 and select option 2
Unless otherwise noted, all orders and inquiries from Japan should be directed to:
Kinokuniya Company Ltd
Journal Department 3‐7‐10
Shimomeguro Menguro-ku
Tokyo 153‐8504, Japan
Unless otherwise noted, all orders and inquiries from Taiwan should be directed to:
Flysheet Info-Aggregate Services Co, Ltd
5F, No 40, Lane 91, Section 1
Nei-Hu Road, Taipei City, 114
Taiwan, ROC
Making a Payment
Payment is required on all subscription orders submitted to the American Institute of Physics. Payment may be made via check or wire transfer. All payments must be made in US dollars (drawn on a bank in the USA).
Please return your invoice with payment and reference your Account number on all correspondence.
Payments by check or credit card should be sent to:
Letter mail:
AIP Publishing LLC PO
Box 503284
St. Louis, MO 63150-3284 USA
For banking and wire transfer details, or to send a check or credit card payment via a courier service, please contact AIP Publishing Customer Service at +1-516-576-2270 or +1-800-344-6902 option 1.
Cancellations and Claims
Cancellations and Refunds
Requests for cancellations or refunds must be submitted in writing and received by March 1st (no
refunds after that time). Refunds will be prorated and subject to a cancellation fee of $100.00.
Cancellation will result in the suspension of print issue dispatch and the deactivation of online access.
Claims for Missing Issues
The first claim for a missing print issue will be met free of charge if made within 3 months of publication
date for US customers and 5 months for rest-of-world customers. If additional claims for an issue are made, the single copy rate will apply.
Dispatch
Print subscriptions shipped outside the USA and Possessions (American Samoa, Guam, Marshall Islands,
Federated States of Micronesia, Northern Marianas, Palau, Puerto Rico, US Virgin Islands) are subject to additional shipping charges.