Contact Our Sales Team
We’re here to listen. Get in touch with our sales and support teams and let us know how we can help you. Contact us today!
+1 800.344.6902 | +1 516.576.2413 | sales@aip.org
Find your Sales Manager
Americas | Asia Pacific | Europe & Central Asia | Middle East | Customer Service
Sales Leadership
Kevin Steiner, Head of Global Sales & Advertising
ksteiner@aip.org | 516.576.2639
Adam Chesler, Director of Global Sales
achesler@aip.org | 516.576.2628
Arlene Gonzalez, Sales Support Manager
agonzalez@aip.org | 516.576.2413
The Americas
Lawrence Zhornist, Senior Sales Manager lzhornist@aip.org | 516.576.2217 South America: North America: Canada Sales Support: Caperlin Arias | carias@aip.org | 516.576.2432 |
Lorna Vasica, Sales Manager lvasica@aip.org | 516.576.2333 Alabama, Alaska, Arizona, Arkansas, Armed Forces, California, Colorado, Hawaii, Idaho, Illinois, Iowa, Kansas, Louisiana, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Mexico, North Dakota, Oklahoma, Oregon, South Dakota, Tennessee, Texas, Utah, Washington, Wisconsin, Wyoming Sales Support: Jenna Ramrattan | jramrattan@aip.org | 516.576.2415 |
Ken May, Sales Manager kmay@aip.org | 516.576.2291 Connecticut, Delaware, Florida, Georgia, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Vermont, Virginia, Washington, DC, West Virginia Sales Support: Jenna Ramrattan | jramrattan@aip.org | 516.576.2415 |
Asia Pacific
Randy Kiefer, Senior Sales Manager, Asia Pacific rkiefer@aip.org | 516.576.2436 Afghanistan, American Samoa, Australia, Bangladesh, Bhutan, Brunei, Cambodia, Cook Islands, East Timor, Fiji, French Polynesia, Guam, India, Indonesia, Japan, Kiribati, Laos, Malaysia, Maldives, Marshall Islands, Micronesia, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Norfolk Island, Northern Mariana Islands, Pakistan, Palau, Papua New Guinea, Philippines, Pitcairn Islands, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tokelau, Tonga, Tuvalu, Vanuatu, Vietnam, Wake Island, Wallis & Futuna Sales Support: Arlene Gonzalez | agonzalez@aip.org. | 516.576.2413 |
Lily Huang, Director of Sales & Business Development lhuang@aip.org | 01059822067 Chinese Mainland, Hong Kong, Macau Tian Ye, Business Development Manager Sales Support: Susie Wang | swang@aip.org |
Europe and Central Asia
Melissanne Scheld, Senior Sales Manager, EMEA mscheld@aip.org | 516.576.2605 Armenia, Azerbaijan, Denmark, Finland, Georgia, Germany, Greenland, Iceland, Italy, Kyrgyzstan, Moldovia, Netherlands, Norway, Russia, San Marino, Sweden, Tajikistan, Turkmenistan, Ukraine, Uzbekistan, Vatican City Sales Support: Caprelin Arias | carias@aip.org | 516.576.2432 |
Kate Kosturski, Sales Manager ckosturski@aip.org | 516.576.2495 Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, France, Greece, Hungary, Ireland, Israel, Kazakhstan, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Montenegro, North Macedonia, Poland, Portugal, Romania, Serbia, Slovak Republic, Slovenia, Spain, Switzerland Sales Support: Caprelin Arias | carias@aip.org | 516.576.2432 |
Lawrence Zhornist, Senior Sales Manager lzhornist@aip.org | 516.576.2217 United Kingdom Sales Support: Caprelin Arias | carias@aip.org | 516.576.2432 |
Middle East
Lawrence Zhornist, Senior Sales Manager lzhornist@aip.org | 516.576.2217 Algeria, Angola, Bahrain, Benin, Bophuthatswana, Botswana, Burkina Faso, Burundi, Cabo Verde, Cameroon, Central African Republic, Chad, Comoros, Côte d’Ivoire, Democratic Republic of the Congo, Djibouti, Egypt, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, French Guiana, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Iran, Jordan, Kenya, Kuwait, Lebanon, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Niger, Nigeria, Oman, Republic of the Congo, Rwanda, Qatar, Sao Tome & Principe, Saudi Arabia, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Sudan, Syria, Tanzania, Togo, Tunisia, Turkey, Uganda, United Arab Emirates, Zambia, Zimbabwe Sales Support: Caprelin Arias | carias@aip.org | 516.576.2432 |
Customer Service
+1 800.344.6902, Select Option 2 (USA and Canada)
+1 516.576.2270 | subs@aip.org
For access issues or questions regarding your administrator accounts, please contact us directly at help@scitation.org.
For customer service in Japan, please contact:
Kinokuniya Company Ltd Journal Department
3‐7‐10 Shimomeguro, Menguroku Tokyo 153‐8504, Japan
info@kinokuniya.co.jp or journal@kinokuniya.co.jp
For customer service in Taiwan, please contact:
Flysheet Info-Aggregate Services Co, Ltd
5F, No 40, Lane 91, Section 1
Nei-Hu Road, Taipei City, 114
Taiwan, ROC
econtent@flysheet.com.tw
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