Contact Our Sales Team
We’re here to listen. Get in touch with our sales and support teams and let us know how we can help you.
+1 800.344.6902 | +1 516.576.2413 | sales@aip.org
Adam Chesler, Director of Global Sales
achesler@aip.org | 516.576.2628
Arlene Gonzalez, Sales Support Manager
agonzalez@aip.org | 516.576.2413
The Americas
Lawrence Zhornist, Senior Sales Manager, Americas Latin America lzhornist@aip.org | 516.576.2217 Sales Support: Caprelin Arias, carias@aip.org | 516.576.2432 |
Lorna Vasica, Sales Manager USA West Coast & Canada lvasica@aip.org | 516.576.2333 Sales Support: Jenna Ramrattan | jramrattan@aip.org | 516.576.2415 |
Ken May, Sales Manager USA East Coast kmay@aip.org | 516.576.2291 Sales Support: Jenna Ramrattan | jramrattan@aip.org | 516.576.2415 |
Beth Roberts, Business Development Manager USA & Canada broberts@aip.org | 516.576.2219 Sales Support: Jenna Ramrattan | jramrattan@aip.org | 516.576.2415 |
Asia Pacific
Randy Kiefer, Senior Sales Manager, Asia Pacific Australia, Bangladesh, Hong Kong, India, Indonesia, Japan, Macao, Malaysia, New Caledonia, New Zealand, Philippines, Singapore, South Korea, Sri Lanka, Taiwan, Thailand, Viet Nam rkiefer@aip.org | 516.576.2436 Sales Support: Elizabeth Blanchard, eblanchard@aip.org | 516.576.2434 |
Lily Huang, China Account Director China lhuang@aip.org | 01059822067 Sales Support: Elizabeth Blanchard, eblanchard@aip.org | 516.576.2434 |
Europe, Middle East & Africa
Melissanne Scheld, Senior Sales Manager, EMEA Middle East, Africa mscheld@aip.org | 516.576.2605 Sales Support: Elizabeth Blanchard, eblanchard@aip.org | 516.576.2434 |
Kate Kosturski, Sales Manager Austria, Bulgaria, Croatia, Cyprus, France, Greece, Hungary, Israel, Malta, Poland, Portugal, Romania, Slovak Republic, Slovenia, Spain, Switzerland, Turkey, United Kingdom ckosturski@aip.org | 516.576.2495 Sales Support: Caprelin Arias, carias@aip.org | 516.576.2432 |
Melissanne Scheld, Senior Sales Manager, EMEA Belgium, Czech Republic, Denmark, Estonia, Finland, Germany, Iceland, Ireland, Italy, Lithuania, Luxembourg, Netherlands, Norway, Russia, Sweden mscheld@aip.org | 516.576.2605 Sales Support: Caprelin Arias, carias@aip.org | 516.576.2432 |
Customer Service
+1 800.344.6902, Select Option 2 (USA and Canada)
+1 516.576.2270 | subs@aip.org
For access issues or questions regarding your administrators accounts, please contact us directly at help@scitation.org.
For customer service in Japan, please contact:
Kinokuniya Company Ltd Journal Department
3‐7‐10 Shimomeguro, Menguroku Tokyo 153‐8504, Japan
info@kinokuniya.co.jp or journal@kinokuniya.co.jp
For customer service in Taiwan, please contact:
Flysheet Info-Aggregate Services Co, Ltd
5F, No 40, Lane 91, Section 1
Nei-Hu Road, Taipei City, 114
Taiwan, ROC
econtent@flysheet.com.tw
Scitation Help Desk and Access Issues
+ 1 800-344-6902, Select Option 1 (USA and Canada) | + 1 516-576-2664 (other locations) help@scitation.org
Rights & Permissions
+1 516-576-2268 | rights@aip.org